Consulting services
Intellitec Methodology
Industry Solutions
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Product offerings
Microsoft CRM
Microsoft CRM Online
Microsoft Dynamics SL
Microsoft Dynamics GP
3rd Party Products
Case Studies
PHS Senior Living
standardized financial management
Dogfish Head Craft Brewery
microbrewer sees explosive growth
CTI
improved billing cycle
Certified Microsoft Dynamics Consultants
Microsoft CRM Version 4.0
Microsoft CRM Sales Force Automation
Microsoft CRM Marketing Automation
Microsoft CRM Customer Service
A fully integrated solution to enhance sales, marketing, and customer service processes.
Business Need:
- A 360-degree view of customer/prospect interactions, sales opportunities, and purchase patterns
- Metrics to analyze marketing effectiveness and buyer behavior
- Access to information that service pros need to build customer relationships
Highlighted Features:
- Robust tools for customer segmentation, marketing campaign management, data extraction, analytics and reporting, and collaboration
- Provides real-time access to sales leads, identifies cross-sell and up-sell opportunities
- Strategic views of sales, marketing and customer service data
- Seamless functionality to create, assign and manage customer service requests from initial contact through resolution
- Familiar interface, close interaction with Microsoft Office
"The expertise and team synergy Intellitec brings to the table creates an atmosphere of having not just a vendor, but a valued partner who understands our business and is with us every step of the way"
Chip Burns, VP/CIO
The Asbury Group
Key Benefits:
- Increases actionable sales leads
- Improves marketing effectiveness
- Builds customer satisfaction via faster, more responsive service
The Intellitec Difference:
- We customize solutions to fit your organization, systems, budget and business.
- Our methodology has been tested and proven effective, by 20+ years of experience.
- We have the depth and breadth of resources to deliver when you need it most. Read about our industry specific solutions.
Contact Us for a personal demonstration of Microsoft Dynamics CRM for your company