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Certified Microsoft Dynamics Consultants
Microsoft Dynamics CRM Online
CRM On-Demand with Microsoft CRM Online
With Microsoft Dynamics CRM Online, your business can get immediate results and avoid expensive server upgrades and expensive investments in software. Get the powerful features of an on premise CRM implementation without the cost and infrastructure requirements.
Microsoft CRM Online equips business professionals with online and offline access to customer information through a full suite of sales, marketing and customer service solutions within a familiar Microsoft Office Outlook interface to ensure rapid user adoption and fast results.
Create sales and marketing campaigns fast
Microsoft CRM Online contains sophisticated marketing capabilities for planning, implementing, and monitoring multi-tier sales and marketing campaigns. Marketing and sales personnel can quickly create a list of leads, craft a letter or direct-mail piece using integrated products such as Microsoft Office Word, launch the campaign, and then track the progress and results. Marketers and salespeople can generate a quick customer e-mail and send it to a targeted list in minutes. And with Internet Lead Capture capabilities, you can easily have information flow form your web site to Microsoft CRM
Helps your staff improve customer service
Microsoft CRM Online includes a sophisticated scheduling engine that helps you sell and schedule services to customers. Through the new Service Calendar, any authorized user—service managers, salespeople, or customer service representatives—can survey company wide resources and book an appointment, which is automatically added to the customer’s Microsoft CRM record. You can easily incorporate your organization’s business logic into the Service Calendar, specifying, for example, special skills or workdays of different technicians and view company wide resource availability at a glance.
Request more information about Intellitec Solutions and Microsoft Dynamics CRM Online.