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Microsoft CRM
Microsoft Dynamics SL
(Solomon)
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(Great Plains)
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Microsoft Dynamics GP Version 10.0
(Formerly Great Plains)
Field Service
Modules
Field Service Overview (pdf)
The Field Service suite of products provides a complete solution for service based organizations. In today's highly competitive environment, there is an increased emphasis on increasing customer satisfaction, increasing revenue, and decreasing expenses. These key business objectives are met by increasing operational efficiencies, providing a single data repository, and giving users easy access to reliable information.
The modules that make up the Field Service Suite include Contract Management, Service Call Management, Preventive Maintenance, Returns Management, and Depot Repair. Each of these modules interact with each other as well as the core back office financials.
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